What does an Family Support Worker do?

Family Support Workers provide support, advice and information around a range of issues, including:

  • Finding local groups for you and your child to attend
  • Positive parenting
  • Childhood development
  • Emotional support
  • Financial difficulties/worries/ benefits support
  • Returning to education, employment or training
  • Advice on healthy living
  • Accessing food vouchers
  • Accessing childcare and Early Years Entitlement

How do I arrange to meet my Family Support Worker?

Parents and carers can refer themselves for family support by:

  • Contacting the Family Centre by phone or coming in to talk to us
  • Attending one of our groups/activities
  • Talking to your Health Visitor or Pre-school Leader

What will happen next?

  • We will arrange the first meeting either in your home, the Family Centre or a place that suits you. At this meeting, you will have the opportunity to discuss your concerns and together we will identify how best we can support you.
  • We aim for our one to one work with you to be short-term (generally around 6- 12 visits) however ongoing support is available through the Family Centre groups and activities.
  • If we feel that you require more specific support we are able to offer signposting and refer to other agencies e.g. Relate, Portage, HomeStart etc

To download a copy of our referral form please click on the link.