0 – 19 Advice Line

Families with children from birth to 19 years old can call the Surrey-wide 0-19 Advice Line on 01883 340 922
The Advice Line is available from 8am to 5pm, Monday to Friday (excluding bank holidays) and provides support on all aspects of child health, development and parenting.  You can also book an appointment with the Health Visiting team through the Advice Line.
Visit the website for more information on:

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APEER – Connecting Autistic girls and women

Appeer is a not for profit organisation run by a small group of parents/carers of autistic and neurodiverse girls and autistic and neurodiverse women who have personal and professional experience in this field. They provide online and in real life sessions and programmes which support A Positive PEER approach, through which autistic girls, teens and women and those around them can share interests, receive support and connect.  All activities are underpinned by our 6 social, emotional, wellbeing and life/work skills key strands.  The current programmes has been designed to support those who are suspected or diagnosed as being autistic who may also have other neurodiverse conditions.  In person on site sessions and programmes are currently based in venues in Surrey and can be booked by families living in or close to Surrey. Online groups and activities can be accessed by those who live both within and nearby Surrey (although Surrey families may be prioritised in some sessions due to funding restrictions).

For more information, see their website below

Appeer CIC

BASRRA –  Bereavement advice and support in Redhill and Reigate

Bereavement Advice and Support, Redhill and Reigate Area (basrra.org)

Cafe Milk (previously called Baby Cafe)

A drop in group, no appointment needed – breastfeeding support and information for expectant and breastfeeding mums.

There are three support groups running in East Surrey:

Mondays in Horley
Wednesdays in Redhill
Thursdays in Caterham

Follow them on Facebook for the latest updates and information – facebook.com/RedhillReigateandMersthamAreaBabyCafe/

Best Beginnings

Best Beginnings is a charity working to give every child in the UK the best start in life


Breastfeeding Network

An independent source of support of support and information for breastfeeding women and others.

0300 100 0212

Breastfeeding Support Groups

A directory of breastfeeding support groups in the UK. Can be filtered by region to help find breastfeeding support in your local area




CheckPoint is a charity that provides mental health resources for gamers and the gaming community.

Their mission is to raise awareness for mental health issues, reduce stigma, and improve wellbeing in the gaming community. They are passionate about using video games for positive wellbeing and resilience and offering advice and information to parents to support their children.


Childcare Finder Tool

Surrey Family Information Service Childcare finder tool. A searchable directory enabling parents to find details of registered childcare nearby.


Citizens Advice Bureau

Offers advice and practical help on a wide range of matters, including: Benefits; Debt; Employment; Family Issues and Divorce; Housing and more.

08444 111 444


DHC – Talking Therapies

Starting 19th April 2022

This group is available to any parent presenting with mild-moderate anxiety/depression related to the perinatal period (pregnancy and up to 2 yrs post-partum).  Parents must be registered with a GP in Surrey to access our service.

Parents can self-refer to our service or you can refer on their behalf (and with their consent) using the weblink below:


The group is for pregnant women or parents who are pregnant or have a baby under the age of 2 years.

The group is aimed at those presenting with symptoms of anxiety and or depression related to the perinatal period.

ESDAS (Domestic Abuse Service)

East Surrey Domestic Abuse Services provides outreach and associated services relating to suffers of domestic abuse.

01737 771350


The Surrey Family Information Service

This is a catalogue directory for families to search and find information on a huge range of areas.

Supporting families with children and young people up to 25 years old.  Including childcare, family finance, Special educational needs and disability (SEND), support and advice, education and learning and more.

0300 200 1004


Family Lives

Providing FREE professional, non-judgmental support and advice to families in a way that all members of the family can access 365 days a year.

0808 800 2222


First Steps Nutrition

Information and resources to support eating well from pre-conception to 5 years.


Free Early Education for two year olds (FEET)

Information about free early education for two year olds.

0300 200 1004



Free, confidential helpline, providing expert advice and information for single parents

0808 802 0925


Giving Up Smoking

Free, proven support to help you stop smoking.



NHS community health service for children and young people from birth to 19 (up to 25 for young adults with additional needs) and their parents and carers. Also includes antenatal support.

01883 340922


Healthy Start

Healthy Start is a means-tested scheme providing vouchers every week to spend on milk, fruit and vegetables and free vitamins.

0345 607 6823


Internet Safety

Websites for parents, young people, teachers and professionals to help make the internet a great and safe place for children.


Mental Health Crisis Helpline 24hours / 7 days a week!

Mental Health Crisis Helpline: 0800 915 4644  (freephone number)

24 hour support for people in Surrey experiencing a mental health crisis.
This includes children, young people and their families – available for children and young people up to the age of 18, including those with Special Educational Needs and Disability (SEND).

This new crisis line provides emotional wellbeing support, advice, and signposting to a range of community services for children, young people and their families and carers who are in a mental health crisis.  The number is available to those who are already receiving mental health services, and also for those who are not.   No referral is needed.   The crisis line is staffed by a team of experienced, trained call handlers and mental health nurses.

A key aim of the crisis line is to help support young people, carers and families within their own homes and in the community and, whenever possible, help avoid the need for children and young people to go to hospital.

Click on this link below for more information

Get help in a mental health crisis :: Surrey and Borders Partnership NHS Foundation Trust (sabp.nhs.uk)

If you have speech or hearing difficulties, you can contact us through:

  • SMS text: 07717 989024
  • for text support for people with hearing impairments, dial 18001 0800 915 4644 from your text phone or smartphone app. More information at www.relayuk.bt.com

If you or someone else is in a life-threatening situation then ring 999 immediately.

If you urgently need medical help or advice but it’s not a life-threatening situation, you can call 111.


MindWorks Surrey

An out of hours phone line for parents/carers who are struggling with behaviours or difficulties which could be related to neurodevelopmental needs such as Autism or ADHD.

Out of Hours advice line 


7 days a week

0300 222 5755


Mind Matters Surrey

A list of courses on in April and May 2022

Medication in Pregnancy

For information about medication in pregnancy.

0344 892 0909



Child Health Drop-In Clinics

Child Health Drop-In clinics are run in Redhill and local areas every month.  You can go along to a child health drop-in clinic to weigh your baby, get health advice, information and support for you and your baby/child.  In Redhill, a drop-in clinic will run at The Harlequin 9.15am – 11.30am on Thursday 2nd March, 16th March and 30th March 2023.  You can chat to the health team about all aspects of child health including sleep routines, healthy eating, toilet training…

Visit their website for more information.

Child Health Clinics and Drop Ins (childrenshealthsurrey.nhs.uk)

One Stop Referral Portal

Referral system for both Mindsight Surrey CAMHS and Children and Family Health Surrey, which cover community services that address children and young people’s mental, emotional and physical wellbeing.

0300 222 5755


Portage Early Education Support Service

This service is available to you if you have children aged up to three and a half years with significant developmental or other needs.  The portage teacher or support worker will work through activities with you, supporting you to help your child’s learning and development.

For children aged up to 3 ½ with significant developmental or other needs.


Road Safety

To help children learn about good road safety behaviour through a variety of online games.


Surrey SEND Local Offer – Support for 0-25 year olds with special educational needs or disabilities (SEND)

This is an online hub for 0-25 year olds with a special educational needs or a disability.  SEND in Surrey provides information on services available in and around the county suitable for children and young people with special educational needs and disabilities.

For 0-25 year olds with special educational needs or a disability.  Providing forums and information on events, childcare, health, education, support and more.

0300 200 1004


SEND Advice Surrey

SEND Advice Surrey provides free information and support for families of children with SEND.   Find out how they can help here: https://sendadvicesurrey.org.uk/…/what-is-send-advice…/

Every local authority has to make arrangements for an information advice and support service in their area.  SEND Advice Surrey provides impartial, confidential and free support to empower parents, children and young people to:

  • fully participate in discussions and make informed decisions
  • express their views and wishes about education and future aspirations
  • promote independence and self-advocacy
  • manage expectations and
  • develop positive relationships with schools, colleges, universities, the local authority and support services to achieve positive outcomes.

SEND Advice Surrey – Providing impartial information, advice and support to parents of children with special educational needs (Formerly known as ‘SSIASS’ and ‘Surrey Parent Partnership’)

Surrey Family Voice

Family Voice is a Parent Carer Forum, speaking up for the families of children and young people with additional needs in Surrey.

01372 705708


UNICEF- The UK baby friendly initiative

Protecting, promoting and supporting breastfeeding and close loving parent-infant relationships.



NHS checklist of the vaccines that are routinely offered and the ages at which they should ideally be given.


Migrant Help

Free Asylum Helpline Tel: 08088010503

Migrant Help exists to protect people affected by displacement and exploitation, helping them thrive as individuals and recover from their trauma. It will support those most in need and least likely to find support elsewhere, whilst aiming to bridge community gaps and bring services and support together.

Migrant Help (migranthelpuk.org)